One Drop Brewing automated 21-day direct debits and digital wholesale applications after leaving Caddy
A Botany craft brewery spent hours each week chasing bottle shops, restaurants and pubs on 21-day terms. PencilPay direct debit collects on the due date, a digital application captures ABN, email and delivery details, and the move off Caddy Marketplace was supported end to end.
- Customer
- One Drop Brewing Co.
- Industry
- Alcohol distribution
- Location
- Botany, New South Wales
- Payment terms
- 21-day terms by direct debit
- PencilPay products
- Pencil Trade, Pencil Pay
- Integrations
- Standalone
- Headline result
- 21 days collected automatically
Before PencilPay
One Drop Brewing Co. sells to bottle shops, restaurants and pubs on 21-day terms. Customers frequently paid late, and staff spent hours every week following up unpaid invoices.
Onboarding a new wholesale customer meant collecting and entering business details by hand. The brewery was also moving off Caddy Marketplace, which had handled payments, and needed a reliable replacement.
What One Drop Brewing Co. implemented
Direct debit on the due date
Invoices on 21-day terms are collected automatically by direct debit, removing follow-up.
Digital wholesale application
A branded form captures ABN verification, contact email and delivery details before the first order.
Supported migration
PencilPay support made the transition from Caddy straightforward so trading continued without interruption.
What changed
Overdue invoices down
Direct debit automation significantly reduced overdue invoices and steadied cash flow.
Hours back each week
Manual follow-ups and data entry were eliminated.
Effortless account setup
ABN checks, emails and delivery details are captured automatically.
“Wholehearted yes!”
About this story
What terms does One Drop Brewing offer venues?
21-day terms, collected automatically by direct debit through PencilPay.
What did One Drop use before PencilPay?
Caddy Marketplace handled payments. PencilPay supported the migration.
What does the digital application collect?
ABN verification, business and contact details, email and delivery information, so accounts are ready to trade without manual entry.
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